Are your hearing aids easy to use?
Yes they are
Do you wear them every day?
What would you miss hearing if you forgot to wear them?
Harder to hear, also feel less confident without them
In what situation do you most rely on your hearing aids?
Listening to others especially when in a room with a lot of people all talking at the same time.
What made you originally decide to book an appointment for a hearing test in the first place?
I knew I needed to do something, put it off for a while as didn’t want to admit I was having a problem, but right from when I got the hearing aids fitted I went back to my car and I had to turn down the volume on the radio as it was too loud. I have never regretted getting my hearing aids and would be lost without them
If you have a problem with your hearing aids, is it easy to make an appointment for it to be dealt with?
Extremely easy, I have recently had an ongoing problem with my ears, had antibiotics and swab tests at the Doctors, but unfortunately my ears were blocked with wax which hid an infection which the nurse was unable to see. I was consequently given an appointment for the next day, where we discovered the infection was hidden because of the hard wax in my ears
Is there any other feedback you would like to add about your hearing aids or my hearing care service?
I have been incredibly lucky to have such a good relationship with Sam, was so happy that I went to her from the start of my journey with hearing aids, she has always been extremely supportive and helpful, I really couldn’t have had better treatment, feel very blessed to have her in my life.
- Mrs C in Gillingham